Reviews

Courteous and efficient

everything was as promised, went very smoothly

Very smooth and easy booking. Will use your company consistently now.

Everything was very easy even when my friend had to cancel

Easier to book than calling the casino

Trip went good

Great team,booking is easy and Christin always follow up with reservation.

Very easy process to book with Casino Gold. Had all the information I needed promptly.

simplicity

Very easy

they are great to work with

Simple

Easy including special requests

It's very easy to book trips. Staff are very friendly ^ efficient

Awesome

It was good but the first time they booked it they left my husband off.

The person taking the call should handle the request and give an immediate answer. When the request gets passed it changes and customer not satisfied

Christian was easy to deal with no issues

Everything was great.

Booking was easy and accommodated 3 of us. Sister trip!

Easy, convenient, no complaints

Great service

vert effucuebt,

I was able to have a room by the elevator

Very organized

Everyone they I dealt with was extremely helpful and kind.

It was easy and I got what I asked for.

overall positive experience. price went up though.

I am glad at the quick response.

quick

Fast service and great communication.

love working with Christian and Carmen! Thank you Joe for having such wonderful girls helping out your clients! They are 5 starts!

Christian has handled all of our trips to date and is a pleasure to work with!

No problems got there and back

very courteous

Booking is super easy and convenient! Usually get a response within 24 hours.

Don't change what is working!!

Phone calls connected to someone fast

The team was great to work with!

Very friendly knowledgeable returns phone calls/ emails almost immediately

Very nice and easy

The process was simply easy & end result was a wonderfully cost effective trip to a first class location.

Great. Expectations met.

easy breezy

Customer service

EASY ... with wonderful communication!!!

Check-in, flight, transport, all seamless.

Quick and responsive.

She did a good job booked, however, upon our arrival we found out we did not qualify for the South Tower.

Christian, is always a plesure to deal with.

Always super easy! We love the resort and the atmosphere. Can't wait to try other properties thru Casino Gold Tours.

Smooth as silk.

Professionalism, Ontime trips, Affordable

very good

It was positive I received quality assurance that my trip would be reserved satisfactorily

Quick response

Very good experience

Very prompt and thorough

Everything was very smooth and organized.

I was traveling with my brother & wife and they gave us adjoining rooms which was really nice

Prompt response

Very well organized everything about the trip was grest

Very easy to confirm and very prompt in returning phone inquiry.

I had a small problem with my TSA number not in, called and you fixed it for return

Very easy booking process. Great prices.

Easiest way to book accurate fast love on line experience

The entire staff is amazing, from the house keeping staff all the way up to the casino hosts.

Ease of booking.

later departure time on returning

ease

Ease of booking, good communication regarding schedule changes.

No problem booking being that it was our first time

Everything went so smooth

The entire staff is awesome. They are like the Red Cross! They are there when you need them.

They are so nice and personable

Everyone was pleasant and helpful

They went out of way to make our trip possible.

I emailed Carmen with my request, and she booked it right away.

very accommodating and quick response

Always appreciate the folks at Casino Gold for their assistance

Quick & Efficient & Pleasant

Extremely helpful and friendly.

booking experience was easy through Casino Gold Tour... loved it

Very easy